Matt Maxfield, FACHE, Chief Executive Officer
Matt Maxfield joined Seton Medical Center Harker Heights in April, 2011. Prior to joining Seton and LHP Hospital Group, Maxfield served as CEO of Brownwood Regional Medical Center. In addition, he was previously Associate Executive Director of Operations for Scott & White Hospital and Clinic in Temple, Texas. He served as CEO of Coryell Memorial Hospital in Gatesville, Texas and CEO of Burleson Memorial Hospital in Caldwell, Texas. Maxfield is a member of the Board of Trustees of the Texas Hospital Association, and is a Fellow in the American College of Healthcare Executives. He is presently serving on the Texas Workforce Investment Council state by appointment of Governor Rick Perry. Maxfield was born and raised in Temple, Texas. He graduated from Texas Tech University with a BBA in General Business, and received an MBA from the University of Dallas
Pamela Craig, MSN, RN
Pam Craig serves a chief nursing officer for Seton Medical Center, Harker Heights. Prior to joining Seton, she served as the Chief Nursing Officer for Brownwood Regional Medical Center. Craig has been in nursing for more than 25 years.
Craig is a member of the American Organization of Nurse Executives, Texas Organization of Nurse Executives, American Nurses Association, and the Texas Nurses Association. She serves as President for the Texas Organization of Nurse Executives and is a member of the Council on Policy Development for the Texas Hospital Association.
Craig co-authored a book entitled Nursing Assessment, Plan of Care, and Patient Education: The Foundation of Patient Care, published by HCPro. She was a contributor to the articles Keeping kids safe: One facility’s approach to pediatric security which appeared in the January 2008 issue of HCPro’s Briefings on Patient Safety and to Safety First: How Texas Hospital Are Creating a Culture of Safety with emphasis on Safe Staffing which appeared in the January/February 2010 issue of the Texas Hospital Association’s Texas Hospitals.
Craig was a 2009 recipient of the Excellence in Leadership Award by Community Health Systems. She received her Bachelor of Science Degree in Nursing from Grand Canyon College, now University, and received her Master of Science Degree in Nursing from Texas Tech University Health Sciences Center.
Zach Dietze, Assistant Administrator
Zach Dietze joined Seton Medical Center Harker Heights in August 2012. Prior to joining SMCHH and LHP Hospital Group, Dietze was the Program Manager for ACO Development with the Harris Health System in Houston, Texas. In this role he was responsible for leading the development and implementation of the Harris Health’s Accountable Care Organization Pilot. Prior to this role, he completed his administrative residency with the Harris Health System, one of the country’s largest public health systems. Dietze was raised in Round Rock, Texas and received his Bachelors of Arts in Government from the University of Texas at Austin, and his Master of Science in Healthcare Administration from Trinity University in San Antonio, Texas. He is a member of the American College of HealthCare Executives (ACHE).
Mona Tucker, MA SPHR, Director, Human Resources
Mona Tucker began her career in healthcare as a respiratory therapist over 25 years ago, 15 of which have been in human resources. She has led projects such as implementation of a system-wide applicant tracking system. Most recently she led the implementation of an online scheduling program which provides flexibility to staff for scheduling while meeting the needs of the organization. Tucker comes to SMCHH from St. Luke’s The Woodlands Hospital, part of St. Luke’s Episcopal Health System. She and the human resources team were actively involved and supportive of employee and community events. She previously served as President of HSHHRA, the local chapter of the American Society for Healthcare Human Resources Administration. She is involved in local and national organizations. Tucker was HR manager at CHRISTUS Health and at Vencor Hospital in Houston. She earned her undergraduate degree from Ottawa University in Kansas and a graduate degree in Human Resources from Ottawa University. She is certified as a Senior Professional in Human Resources.
Melissa Purl, Director of Marketing
Melissa Purl joined Seton Medical Center Harker Heights in June, 2011. Purl was most recently the Director of Marketing at College Station Medical Center in College Station where she played a pivotal role in partnering with Texas A&M University to become the Official Healthcare Provide for Texas A&M Athletics. She also led marketing and PR activities at the state’s largest county facility located in Victoria, Texas. Purl attended Texas A&M University and Texas A&I University in Kingsville. She is an award-winning former news editor and columnist, having worked at the Victoria Advocate for ten years. Her extensive experience directing marketing and public relations for several facilities will enable her to work within the community and throughout the region. She has been a hospital marketer since 1993.
Luke N. Potts, FACHE, Physician and Business Development
Luke N. Potts joined Seton Medical Center Harker Heights in November of 2011. Prior to joining Seton and LHP Hospital Group he worked as a Senior Recruiter and Regional Manager for the Scott & White Marrow Donor Program. While working at Scott & White he built an award winning recruitment program and was awarded the F.O.C.U.S. Award for Outstanding Customer Service. He has been nationally recognized for his innovations in donor center operations and recruitment philosophies. Luke graduated from Texas A&M University with his Bachelors of Science degree and then attended the TAMHSC School of Rural Public Health. While at the School of Rural Public Health he acquired his Masters in Health Administration and was inducted into Upsilon Phi Delta, the national academic honor society for students in healthcare administration. In 2013 he earned the distinction of being board certified in healthcare management as a Fellow of the America College of Healthcare Executives. Luke was born and raised in Belton, TX where he and his wife have been small business entrepreneurs and long time community supporters. Potts serves on the Board of Directors of the Belton Chamber of Commerce, is the Chairman of the Zoning Board of Adjustments and Course Director for the Army Marathon.
Don McKay, Administrator, Wellstone Health Partners Harker Heights
Don McKay has 29 years of healthcare management experience in the private sector. He began his career as the physician practice administrator for a multi-physician OB-GYN clinic and remained in that position for 14 years. He also owned and operated an Anesthesia billing company and has provided Consulting services to multiple physician practices with special emphasis in Primary Care, Cardiology and Orthopedic Surgery. McKay worked for a hospital system and developed a Management Services Organization (MSO) based in Victoria, Texas. Under his leadership as the Executive Director, this Texas based MSO grew from a local physician business organization to a national billing, human resources, and accounting services company providing services to 250+ physicians and 500+ employees in six states. He serves as President & CEO of Apex Practice Solutions, Inc. Apex provides MSO services to physicians and hospitals employing doctors. These services include Revenue Cycle Management, Practice Start-ups, practice management consulting and project development/implementation. McKay has extensive experience in organizational leadership, financial management, and long range strategic planning for medical organizations. He has provided insight and direction to numerous hospitals, clinic practices, and medical facilities. McKay has a Bachelor of Business degree in Management from Texas A&M University and is a Certified Public Accountant. He is also a member of Medical Group Management Association (MGMA) as well as the Texas MGMA.