Certified medical assistant sees bright future in healthcare

June 1, 2022

For Aisha Gordon, a 25-year-old certified medical assistant in Killeen, the decision to enter the healthcare field was mostly about families.

When she and her family moved to Texas 3 years ago, she wanted to find a career with a long, solid future. She was familiar with nursing and healthcare, especially when she heard about the work of her cousins who are Registered Nurses (RNs).

“I’ve always had a passion for healthcare,” said Aisha, “but with raising my children, I didn’t think I had the time for all the schooling required to be a nurse. Once I saw that I could get certified as a medical assistant in less than a year, I thought, ‘Okay, I can do this.’”

According to the National Healthcareer Association, certified medical assistants are critical members of healthcare teams in many different medical settings. They perform a variety of tasks such as:

  • Taking patient vital signs

  • Assisting providers with exams and procedures

  • Administering injections or medications

  • Performing EKG, phlebotomy and other essential laboratory procedures

  • Checking patients in and out upon arrival and departure

  • Answering phone calls and questions

  • Updating and maintaining electronic health records (EHR)

Aisha started the certification process with 6-7 months of classes and lab assignments, studying human anatomy, techniques of patient care and the administrative skills needed to work in a medical office. Many of her lab assignments involved the tasks listed above.

Afterward, she put her classroom knowledge to work in the field in an externship, which gave her valuable, hands-on experience in a clinical setting. At the end of the process, there was a final examination, which she passed in order to earn her certification.

Having earned the certification, she could turn her attention back to her passion for healthcare. “Caring for patients is what I enjoy best,” said Aisha. “The work changes every day because new patients come in, they’re sick and they need our healthcare services.”

In her job as a certified medical assistant with Wellstone Health Partners, Aisha found that she had good rapport when caring for young children. “I see that they are sick, but I try to get them in a better mood by giving them a sticker or a lollipop,” said Aisha.

“I will talk gently to them and tell them what I’m going to do. I try to make them comfortable before I give them a shot. They let me do it, and the parents are pleased with the result. I’ve heard that some parents will ask for me when they come back the next time. Those compliments help me be even more passionate about my work.”

She loves patient care so much that she has decided to go back to school while working to reach the next level of nursing: Licensed Vocational Nurse (LVN). She hasn’t been accepted into her program of choice yet, but she is busy completing the required courses needed in order to apply.

"When Aisha joined our team, she hit the ground running from day one," said Dragana Robinson, Clinic Team Lead for Wellstone Health Partners. "She is willing and able to do anything we ask. Her love for patients and her desire to foster positive relationships with fellow staff members have made her an extraordinary member of the team. We are lucky to have her here at Wellstone."

When she is not working, studying or caring for her family, Aisha likes to go to new restaurants and try different foods. Her family will also take the oldest daughter to cheer competitions in Dallas, San Antonio and other cities, which gives them more new restaurants to visit.

Still, it’s caring for patients at the Rosewood Family Medicine Center with Dr. Dave Webster that grounds her and inspires her every day.

“I have a great opportunity here and the staff has welcomed me with open arms,” says Aisha. “I’ve only been here a short time but already I feel like a part of this family. After I complete school and become an LVN, I want to continue to work with the team at Wellstone Health Partners.

“I can see myself being here for a while. It’s a joy to work here.”


Join Aisha and the rest of our incredible team! Visit jobs.ardenthealth.com/seton-harker-heights to view our career opportunities.


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