Welcome
Seton Medical Center Harker Heights (SMCHH) is an 83-bed acute care hospital opened in 2012 in Harker Heights, Texas offering an array of services such as a Cardiology, Emergency Services and a Level IV Trauma Designated Emergency Room, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more. We provide exceptional care through collaboration with our caregivers, physicians, volunteers and community partners. Our award-winning staff provides patient care with dignity and respect. We are Joint Commission Accredited, an Accredited Chest Pain Center, and Advanced Primary Stroke Center. SMCHH is a joint venture between the Austin-based Ascension and Nashville-based Ardent Health Services.
Our Mission
We are called to serve each patient with dignity and respect while always providing exceptional care. Our mission as a Catholic Health Care Ministry inspires us to provide care for and to improve the health of those we serve with a special concern for the poor and the vulnerable. We are called to be a sign of God’s unconditional love for all and believe that all persons by their creation are endowed with dignity. We provide exceptional care through collaboration with our Associates, Physicians, Volunteers and Community Partners.
Our Vision
We will be the community’s premier healthcare system, recognized for exceptional patient-centered care, quality services and respect for those we serve.
Our Values
We are called to serve our Patients, Associates, Physicians and Community with dedication, reverence, wisdom, integrity, creativity and service. Inspired by the healing ministry of Jesus Christ we are dedicated to delivering exceptional patient-centered care. We are called to:
Dedication – Affirming the hope and joy of our ministry
Reverence – Respect and compassion for the dignity and diversity of life
Wisdom – Integrating excellence and stewardship
Integrity – Inspiring trust through personal leadership at all levels
Service to the poor – Generosity of spirit, especially for the persons most in need
Creativity – Courageous innovation
Our Quality
Joint Commission Accredited
We are dedicated to continuously improving the safety and quality of care we provide while maintaining a high level of quality and compliance with the latest standards.
Advanced Primary Stroke Center
We provide the next generation of stroke care and have met and will continue to maintain The Joint Commission’s high standards in providing stroke care.
Accredited Chest Pain Center
We are dedicated to providing exceptional cardiac care. As an accredited facility we use the newest methods and best practices in heart care to ensure that our patients receive the right care at the right time.
Our Code of Conduct
Take a moment to read our Code of Conduct.
Administration Team
Mandy Shaiffer, RN, MSN, Chief Executive Officer/Chief Nursing Officer
Mandy Shaiffer serves as chief executive officer and chief nursing officer for Seton Medical Center Harker Heights and Wellstone Health Partners. With nearly 20 years of progressive healthcare leadership experience, Shaiffer is known for advancing clinical excellence, driving operational performance and fostering a culture of patient-centered care.
Since joining SMCHH in 2021 as chief nursing officer, and later assuming Chief Operating Officer responsibilities, Shaiffer has led transformative initiatives that strengthened workforce retention, improved patient satisfaction, elevated organizational safety, and improved clinical outcomes. Under her leadership, SMCHH achieved key milestones, including eliminating contract labor, improving emergency department throughput for thousands of patients monthly, and earning national honors such as Leapfrog Top Hospital designation, more than 10 consecutive “A” Safety Grades, and multiple awards for quality and operational excellence.
Prior to SMCHH, Shaiffer served as chief nursing officer at Mt. San Rafael Hospital in Colorado, where she helped the hospital achieve a CMS 5-Star rating, and at Five Rivers Medical Center in Arkansas.
Shaiffer holds a Master of Science in Nursing with a specialization in Administration and Management from Aspen University and a Bachelor of Science in Nursing from Grand Canyon University. She is an active community health advocate and serves on local boards dedicated to expanding access to care and improving the well-being of Central Texas community members.
Jacob Davis, BBA, Chief Financial Officer
Jacob Davis, BBA, serves as Chief Financial Officer (CFO) for Seton Medical Center Harker Heights, where he provides financial leadership and oversight to support the organization’s strategic priorities, operational excellence, and continued growth.
Jacob joined Ardent Health in May 2024 as Assistant Chief Financial Officer for BSA Health System in Amarillo, Texas. In addition to his responsibilities at BSA, he also served as Assistant Chief Financial Officer for Seton Medical Center Harker Heights, helping strengthen financial operations, support strategic growth initiatives, and advance organizational goals across both facilities. Prior to joining Ardent Health, Jacob held financial leadership positions with Heart of Texas Healthcare System, Methodist Hospital (HCA), and Clarity Child Guidance Center, building extensive experience in healthcare finance and organizational leadership.
Jacob earned a Bachelor of Business Administration in Accounting from Texas A&M University-San Antonio in 2018. His education, financial expertise, and commitment to operational excellence position him well to support the mission and long-term success of Seton Medical Center Harker Heights.
Coby Hauser, MHA, Vice President of Physician Services
Coby Hauser, MHA, became the Vice President of Physician Services on February 25, 2024, after serving as the Director of Physician Services. He brings over 17 years of clinical and operational leadership to the team. In his new role, Coby will focus on expanding access points to high-quality patient care across our community while providing an exceptional patient experience.
Coby’s previous healthcare experiences include roles in ambulatory clinics and hospitals throughout Arizona, New Hampshire, Vermont and Utah. He holds a Bachelor of Science in Finance from The University of Utah and a Master of Healthcare Administration from The University of North Carolina.